Terms of Service

TERMS OF SERVICE

OVERVIEW

These Terms of Service govern the online stores and websites operated by Andrea Riccardo Galié ("we", "us", "our"), including any trading name or brand displayed on the relevant website.

Our online stores are powered by Shopify, which provides the ecommerce infrastructure that enables us to offer our products and services to you.

By visiting, interacting with or purchasing from our websites, you agree to these Terms of Service and to the policies made available on the relevant website, including our Privacy Policy, Refund Policy and Shipping Policy.

Nothing in these Terms limits any mandatory rights you may have under applicable consumer protection law.

SECTION 1 — ACCESS AND ACCOUNT

You must provide accurate, current and complete information when placing an order or using our services.

You are responsible for maintaining the confidentiality of any account credentials and for activity carried out through your account.

You may use our websites and services only for lawful purposes.

SECTION 2 — PRODUCTS

We make reasonable efforts to display and describe our products accurately.

Colors and appearance may vary depending on your device, screen settings, printing process and the characteristics of physical materials.

Product descriptions, availability and specifications may be updated when necessary.

We may discontinue products or limit their availability in particular countries or regions.

SECTION 3 — ORDERS

Submitting an order constitutes an offer to purchase.

An order is accepted when we confirm acceptance and successfully process payment.

We may refuse or cancel an order where reasonably necessary, including in cases of payment problems, errors in product information, suspected fraud, product unavailability or other legitimate reasons.

If an order is cancelled after payment, any amount due will be refunded.

Your statutory right of withdrawal and other return rights are described in our Refund Policy.

SECTION 4 — PRICES AND PAYMENT

The price applicable to your order is the price shown at checkout when the order is submitted.

Taxes, shipping charges and other applicable costs will be displayed as required by law before you complete your purchase.

You are responsible for providing accurate payment and billing information and for being authorised to use the selected payment method.

SECTION 5 — SHIPPING AND DELIVERY

Delivery estimates are provided in good faith but may vary depending on production, destination, carrier operations, customs procedures and circumstances outside our reasonable control.

Some products are produced and fulfilled through third-party production and logistics partners.

Where we arrange the carrier, responsibility for the goods remains with us until the goods are delivered to you, except where applicable law provides otherwise.

Detailed shipping information is available in our Shipping Policy.

SECTION 6 — RETURNS, WITHDRAWAL AND REFUNDS

Consumers who are entitled to a statutory right of withdrawal may exercise that right in accordance with applicable law and our Refund Policy.

For consumers in the European Economic Area, this generally includes a 14-day withdrawal period for eligible distance purchases, subject to applicable legal exceptions.

The customer is responsible for return shipping costs where permitted by law and where this has been communicated before purchase, unless the item is defective, damaged, incorrect or we have agreed otherwise.

Our Refund Policy provides the complete procedure for requesting a return or refund.

SECTION 7 — CONFORMITY AND LEGAL GUARANTEES

Nothing in these Terms excludes or restricts mandatory statutory guarantees.

Consumers in the European Union are entitled to the legal remedies and minimum legal guarantee applicable to goods that are faulty or do not conform to the contract.

Where legally required, defective or non-conforming products may be repaired, replaced, reduced in price or refunded in accordance with applicable consumer law.

SECTION 8 — INTELLECTUAL PROPERTY

Unless otherwise stated, the website design, original text, graphics, branding, layouts and other original content are owned by us or used under licence.

Historical photographs, names, trademarks and other third-party material remain the property of their respective rights holders where applicable.

You may not reproduce, distribute, commercially exploit or create derivative works from protected website content without permission, except where permitted by law.

SECTION 9 — THIRD-PARTY SERVICES AND LINKS

Our services may use or link to third-party platforms, payment processors, production partners, delivery providers or websites.

Those third parties may operate under their own terms and privacy policies.

We are not responsible for third-party websites or services outside our control, except where applicable law provides otherwise.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

Our online stores are powered by Shopify, which enables us to provide ecommerce services.

Sales made through our stores are transactions directly between you and us. Shopify is not the seller of the products purchased from our stores.

Shopify's own processing of personal data is governed by its applicable privacy terms.

SECTION 11 — PRIVACY

Personal information collected through our services is processed in accordance with our Privacy Policy.

Because our ecommerce infrastructure is provided by Shopify, information necessary to operate the store and process transactions may also be processed by Shopify and other service providers involved in payment, fulfilment, delivery and website operation.

SECTION 12 — ERRORS AND CHANGES

We may correct typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability, shipping or other information.

Where an error materially affects an order already placed, we will act in accordance with applicable consumer law and, where appropriate, contact you before proceeding.

SECTION 13 — PROHIBITED USE

You may not use our websites or services:

- for unlawful purposes;
- to violate intellectual property or other legal rights;
- to transmit malicious code;
- to obtain unauthorised access to systems or data;
- to interfere with website security or operation;
- to engage in fraudulent, deceptive, abusive or harmful conduct.

Reasonable automated access by legitimate search engines and services required for the normal discovery and operation of the website is permitted subject to our technical access controls.

SECTION 14 — DISCLAIMER AND LIMITATION OF LIABILITY

We do not guarantee that the website will always operate without interruption or technical error.

To the fullest extent permitted by applicable law, we are not liable for indirect or consequential losses arising from use of the website where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including mandatory consumer rights.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will apply to the maximum extent permitted by law and the remaining provisions will remain effective.

SECTION 16 — GOVERNING LAW

These Terms are governed by Italian law.

If you are a consumer, this choice of law does not deprive you of mandatory consumer protections that apply under the law of your country of habitual residence.

Any dispute will be subject to the competent courts determined under applicable law, including mandatory consumer jurisdiction rules.

SECTION 17 — CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will always be published on the relevant website. Material changes will apply in accordance with applicable law.

SECTION 18 — CONTACT INFORMATION

Seller:
Andrea Riccardo Galié

Address:
Via Santo Stefano 12
22040 Lurago d'Erba (CO)
Italy

Email:
andrea@andreariccardogalie.com

Phone:
+39 380 706 6347

Questions concerning these Terms of Service can be sent to the contact details above.